إدارة المفقودات والمعثورات Lost & Found Department - Dubai Police

I feel proud to be a resident of UAE, I would like to express my sincere gratitude to the Dubai Police for their outstanding service and professionalism. My wife’s mobile phone was lost in Dubai, and thanks to the efforts of the police team, it was found and returned to us safely. We are truly impressed by the efficiency, honesty, and dedication shown throughout the process. This experience reflects the high standards of safety and public service in Dubai. Thank you for your hard work and commitment to helping residents and visitors.

Outstanding service from the UAE Police! I accidentally left my bag in a taxi and had no details of the driver or vehicle. After reporting the incident, I was amazed by how quickly the UAE Police responded. Within just two hours, they had traced my bag, recovered it, and even arranged for it to be delivered directly to my hotel. The professionalism, efficiency, and genuine commitment to helping people were truly exceptional. This experience reinforced my admiration for the UAE and the high standards of service and public safety maintained here. My sincere thanks to everyone involved. You turned what could have been a very stressful situation into a remarkable example of outstanding public service. Highly recommended and deeply appreciated.

I would like to sincerely thank Dubai Police for your continuous follow-up, kindness, and support. I am truly happy and grateful to live in Dubai, United Arab Emirates. I believe that feeling safe is one of the most important aspects of life for every person, and I have genuinely experienced that sense of security here in Dubai. Thank you for all the services you provide and to your outstanding, professional team who supported me and assisted me at a time when I never expected it. Your dedication, care, and commitment are deeply appreciated. Thank you once again.

I lost my wallet on the Dubai Metro and had given up hope after more than 7 days. Then I received a call informing me that my wallet had been found. To my amazement, the officers personally came to my home and delivered it. I'm genuinely surprised by such kindness, professionalism, and dedication. This level of care is truly remarkable and reflects the values of Dubai Police. Thank you for going above and beyond. Special thanks to Mr. Ibrahim and Mr. Obaid for their kindness and thoughtful gesture. Your efforts are greatly appreciated.

I accidentally lost my handbag at City Centre Mirdif, which contained my wallet, a watch, and AED 3,200 (along with some 70 US dollars). Mr. Ibrahim Al-Zarouni and Mr. Ismail went above and beyond to help me.They meticulously reviewed CCTV footage from 1:00 AM until 4:00 PM the next day to locate my belongings. I was absolutely astonished and deeply touched when Mr. Ismail personally delivered the recovered bag to my home. I am forever grateful to Mr. Ibrahim and Mr. Ismail for their exceptional dedication and for ensuring everything was returned to its rightful owner. Thank you Dubai police

I would like to sincerely thank Dubai Police for their outstanding service and professionalism. I lost my phone and was worried that I would never get it back, but thanks to their quick response and dedication, my phone was found and returned to me. Their honesty, efficiency, and commitment to helping the public are truly commendable. I am very grateful for their assistance and highly appreciate the excellent work they do to keep our community safe. Thank you, Dubai Police!

I would like to express my sincere gratitude to the Lost & Found Department of Dubai Police. Earlier this year, I lost my phone in a taxi and after several months without any news, I genuinely believed it was gone forever. To my surprise, I was contacted by Dubai Police and informed that my phone had been found. Unfortunately, I was unable to collect it in person, but the team went above and beyond by arranging for it to be delivered directly to my home. Their professionalism, kindness, and dedication throughout the process were truly exceptional. A special thank you to Major Ibrahim, Officer Jamal and Officer Mohammed, who handled my case with such care and professionalism. Their willingness to go the extra mile to ensure my phone was safely returned turned what could have been a frustrating experience into a truly POSITIVE one! Thank you for your hard work, your honesty and your commitment to helping residents and visitors alike. With sincere appreciation, Y.M