Home Centre - Mirdif City Centre

I had a great experience at Home Centre. The store offers a wide selection of furniture and home décor, with designs that suit both modern and classic tastes. What impressed me most was the quality compared to the pricing, you really get good value for money. The layout of the store makes it easy to browse and find inspiration for different rooms. The staff were professional and helpful, assisting without being intrusive. Overall, it’s a reliable place in Dubai for anyone looking to furnish or upgrade their home with stylish and practical pieces.

I recently purchased a decorative LED clock from the Home Centre Mirdif branch for AED 160. Initially, I was unsure whether it was worth the price, so I specifically asked the sales staff for their opinion. I was assured that it was a high-quality and durable product, which influenced my decision to go ahead with the purchase. However, within just a few weeks, the LED lights stopped working, despite minimal usage. This was very disappointing, especially considering the price I paid. When I visited customer service to seek assistance, my experience was equally frustrating. The staff were unprofessional and unhelpful. I clearly stated that I was not asking for a refund, but simply wanted the product to be repaired or replaced. Unfortunately, no proper support or solution was provided, and I felt the policies were rigid and not customer-friendly. As a regular and previously satisfied Home Centre customer, this experience has been very disappointing. I feel let down by both the product quality and the after-sales service. Sadly, this has affected my trust in the brand, and I don’t see myself purchasing from Home Centre again anytime soon.

Great experience 👌🏼 Everything you need for your home at affordable prices with many options. Thank you Sounda for the excellent service 🌟

I've had a terrible experience with this company. The staff demonstrated a lack of basic knowledge, professionalism, and basic customer service. I would not recommend this company to anyone. The furniture delivery and installation process was handled very poorly. It felt disorganized and unprofessional, as if no one involved understood how to do the job properly. My issue wasn't with just one employee or one department, it involved three different people, and the experience was consistently disappointing from start to finish. If I had known this was the level of service I would receive, I would have canceled my order. I genuinely regret making this purchase.

My shopping experience was enjoyable. Upon entering, they provide a sales representative to help you choose and shop. The employee was very kind, and I really appreciate his support.

I had a pleasant shopping experience. As I entered the store, someone near the entrance greeted me with a warm smile and was ready to assist. He promptly assigned a sales person to help me. The staff member was extremely courteous and patiently showed me all the available options for cots and beds. I truly appreciate his support and would like to thank him for making my shopping experience so smooth and enjoyable.

We had the worst experience with home center mirdiff. We bought two expensive mattresses from them one last year and the other one this January 2026. Both times we specifically informed the sales person that we have L4 L5 disc issues and cervical problem and the sales person said that, they have the best mattresses for it. We were somehow managing with the pain and with the mattresses and when we raised the complaints 3 months back NO ACTION AT ALL BY HOME CENTER. We had to complain numerous times and then they informed one mattress is from us and the other is from a third party. Luckily, they came and checked one mattress and informed that it is all fine and we patiently accepted their teams feedback. However, the other mattress which is from their third party their call center which is EXTREMELY non professional they informed that the third party will pick up the mattress and you will get a refund voucher valid for 6 months. It has now been a month no one came to pick the mattress or even called us. We had to personally visit them twice and right now I am sitting right there and they again informed someone will call us. This is so frustrating and exhausting and unprofessional from home center. We want our refund back and I will never ever buy anything from home center again...