Amer Festival City

📍 Amer centers in Dubai

5.1

The Amer Festival City center provides a range of administrative services in Dubai. While many visitors appreciate the professional staff and helpful guidance during visa processes, the consistency of the experience can vary. Some individuals have reported difficulties regarding operational availability and communication during standard hours.

The facility aims to offer efficient support for complex immigration requirements. However, maintaining reliable access and staff presence remains a key area for improvement to ensure a seamless experience for all clients seeking government-related assistance.

Features and services of Amer Festival City

Service options
  • On-site services
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
Amenities
  • Toilet
Parking
  • Free multi-storey car park
  • Free parking lot
  • Paid parking lot

Amer Festival City is in position 10 out of 10 in amer centers in Dubai

Customer Reviews

★★★★★
★★★★★

Amer Festival City has a rating of 4.1 out of 5 based on over 174 reviews on Google

Nikita Palishchuk

I had an excellent experience at Amer Center in Festival City Mall. The staff was professional, friendly, and very efficient. Everything was well-organized, with clear guidance at each step, making the whole process quick and stress-free. The location is convenient, the service is top-notch, and I highly recommend it to anyone who needs smooth and reliable support.

Nikita Palishchuk ☆ 5/5
Huwaida Hassan

I had an issue with my sisters visa & the staff over there were so helpful & professional. Mr Ali Alblosshi was a star , he explained to me everything & got the error rectified in no time. After all was really a great experience & Amer never failed me in terms of help. Thank you for all & special thanks to Mr Ali Alblooshi .

Huwaida Hassan ☆ 5/5
Zain Ali Khan

I came for qn urgent immigration work to this amer center during their working hours but it was literally empty!!! not a single employee was there during the working hours. I tried calling them but even their phone number was switched off.

Zain Ali Khan ☆ 1/5
Andre Newbigging

By far one of the best Amer centers in UAE, the staff are exceptionally kind and helpful, big thanks to Imane who had supported us with a complicated visa process and knew exactly what to do immediately. She was an amazing help and a great person to speak to. Wishing her all the best!

Andre Newbigging ☆ 5/5
Chandy John Cadavinaltharayil

I am more than 100% satisfied with the Amer Center at Festival City ! Especially with Mr. Mohameed Marouf, who was super friendly and helpful ! This Amer center is fortunate to have Mr. Mohameed in their team ! He knows how to manage client expectations! In fact, I went for a visa guarantee fee refund and Mr. Mohameed suggested it would take between 3 to 10 days; however the refund came the next day of my application itself. More than the refund coming earlier than expected, what impressed me most is Mr. Mohameed’s approach to customer and his light heartedness !! The only negative I felt was, I walked the length and breadth of the Mall to get to the center. It would be better if direction-clues are at all places in the Mall. Off late the help-desk in the mall is rarely manned and I had to go to the ENBD / IKEA section to get hold of a Security or Help Desk ! All the best Amer Center at Festival City Mall !!

Chandy John Cadavinaltharayil ☆ 5/5
Vikram Rajan

Thank you Mohameed Marouf for the excellent & professional support provided for the visa services. The way you handled my case on whatsapp, calls & in-person is commendable. Keep up the good work & god bless you.

Vikram Rajan ☆ 5/5
Siamak Sh Hasani

Very organized and friendly, with plenty of convenient parking. In my opinion, it’s the best Amer Center in Dubai

Siamak Sh Hasani ☆ 5/5
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Information about Amer Festival City

Address

Amer Festival City is located at Amer Festival City - Al Kheeran - Dubai Festival City - Dubai - United Arab Emirates

Phone

The phone number of Amer Festival City is +971 50 788 6570

Website

The website of Amer Festival City is: amerfestivalcity.com

Business Hours

Monday: 08:30–20:30
Tuesday: 08:30–20:30
Wednesday: 08:30–20:30
Thursday: 08:30–20:30
Friday: 08:00–12:30, 14:30–20:30
Saturday: 08:30–20:30
Sunday: Closed

Contact Amer Festival City

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