du Store - Wafi Retail

📍 Telecom providers in Dubai

6.6

The Du Store at Wafi Retail serves as a functional hub for telecom needs in Dubai. The branch is noted for its professional staff who offer technical guidance and clear explanations regarding various service plans. They focus on addressing complex billing issues and reactivating inactive accounts with patience.

Clients can expect a customer-oriented approach where employees prioritize finding cost-effective solutions. The center maintains a reliable service standard, ensuring that technical problems are resolved efficiently. It remains a practical destination for those seeking knowledgeable assistance and attentive support in the local telecommunications sector.

du Store - Wafi Retail is in position 6 out of 10 in telecom providers in Dubai

Customer Reviews

★★★★★
★★★★★

du Store - Wafi Retail has a rating of 4.1 out of 5 based on over 576 reviews on Google

fatima said

This is the best Du branch! Mr. Brang and Ms Maria was really helpful, they know what they are doing, very knowledgable of their work, will guide & explain the details and solve the problem! Keep up the great work! ( far from the the worst branch in al ghurair! definitely worth the drive even if its far from home)

fatima said ☆ 5/5
Ганна Пєліна

I would like to express my appreciation to Mohamed for his professional support. He carefully looked into my situation, helped resolve the issue with billing, and selected the most suitable and cost-effective plan for me. It was a pleasure dealing with such a responsible and customer-oriented specialist. Highly recommended!

Ганна Пєліна ☆ 5/5
Faha

I would like to sincerely thank Sanmin for his excellent service in Dubai. He was very polite, kind, and professional throughout the whole time. He made everything comfortable and easy for us, and his positive attitude really stood out. Sanmin is very responsible and attentive to details. It was a pleasure to communicate with him, and he truly cares about doing his job well. Thank you for your hard work — you made our experience much better! 🌟

Faha ☆ 5/5
Mine

My SIM card was frozen due to long inactivity. One Filipino lady , Mariam (if I remember her name correctly) at the Wafi Mall branch was very patient, helpful, and explained everything clearly. She helped me reactivate my SIM, and the whole process was smooth. Excellent customer service, she was very helpful. Thanks!

Mine ☆ 5/5
Marija Pešić

Faiz from Retention team is amazing. I was so disappointed in Du but he managed to help me with all my issues and i went out from Du office happy. The most professional person I met in Du. If you have any issues just ask him for help. Thank you Faiz, you are the best!

Marija Pešić ☆ 5/5
Bridie Cadan

We were served by Maria - honestly it’s the best customer service we received in a long time. She is so knowledgeable, kind, passionate - girl deserves a promotion, Du, please take care of her you have a good one!

Bridie Cadan ☆ 5/5
Ashley Sueson

Hi there, wanna say many thanks for Chris! She was super kind to help me to activate e sim through the Du machine, while this service is considered as self service. I would highly recommend to visit Du in Wafi, this store is not crowded as some other du stores.

Ashley Sueson ☆ 5/5
View all reviews

Information about du Store - Wafi Retail

Address

du Store - Wafi Retail is located at du Store - Wafi Retail - Umm Hurair Second - Dubai - United Arab Emirates

Phone

The phone number of du Store - Wafi Retail is +971 800 155

Website

The website of du Store - Wafi Retail is: du.ae/personal

Business Hours

Monday: 10:00–22:00
Tuesday: 10:00–22:00
Wednesday: 10:00–22:00
Thursday: 10:00–22:00
Friday: 10:00–00:00
Saturday: 10:00–00:00
Sunday: 10:00–22:00

Contact du Store - Wafi Retail

    Similar alternatives near du Store - Wafi Retail

    Subir