Best household managers in Dubai: find options near you

The staff are very helpful and cheerful. My transaction was done by Omar Essa, and what a knowledgable and exceptional agent he was. I have tried other service agents elsewhere and it has never gone this smooth. Really impressive agent.

Sally was extremely helpful throughout the process of finding the right maid for our family. She was very understanding of our specific needs and always responsive, patient, and professional in her communication. What we appreciated most was how involved and supportive she was during the interview process. She asked thoughtful and relevant questions that helped us better understand the maid’s experience, personality, and skill set, making it much easier for us to evaluate the right fit for our home and children. Sally genuinely took the time to understand what we were looking for and made sure to recommend candidates that matched our expectations. Her guidance, honesty, and attention to detail gave us confidence throughout the process. We truly appreciate her support and would highly recommend her services to any family looking for a trustworthy and professional experience.

Excellent services, friendly faces and the speed is unmatched. This was the fastest and most streamlined government service I have ever experienced. Special thanks to Amna Albalooshi and the 3 ladies at the front desk who assisted me with the necessary steps I needed to take to process my paperwork. Extremely professional people.

As a mom who doesn’t have a full time helper. Today we needed a nanny to take care of of 2.5 year old. Jesa came through the door warm and welcoming, she had my child laughing all day! She was incredible taking initiative, without asking she reorganized my kitchen for me. She was truly a gem to have in our home and I’ll definitely book her in the future. Thank you Jesa!

I’ve been using maids.cc for over two years, and I can confidently say their service has been outstanding. From the very beginning, every interaction has been smooth, professional, and incredibly efficient. What sets them apart is how much they value their customers’ time—there are no unnecessary delays or complicated procedures. Everything is simple, transparent, and often just a message away. Their team is always responsive, supportive, and genuinely committed to making the entire process stress-free, whether it’s visa services or arranging a nanny. It’s refreshing to work with a company that consistently delivers on its promises and provides such a high level of customer care. I wholeheartedly recommend maids.cc to anyone looking for a reliable, trustworthy, and hassle-free service.

I recently went through an extremely stressful situation regarding the urgent renewal of my maid’s residency. Unfortunately, the matter was not handled properly from the outset, and I found myself spending considerable time following up and trying to get clear answers while facing a very tight deadline. What completely changed my experience was being connected to Bruna. From the moment she took ownership of the case, she demonstrated exceptional professionalism, responsiveness, and genuine care. She went above and beyond to understand the situation, kept me informed throughout the process, and worked tirelessly to ensure that the issue was resolved as quickly and efficiently as possible. In a situation that could have easily become much more complicated, Bruna remained positive, solution-oriented, and reassuring at every step. Her dedication to customer service and commitment to finding a resolution were truly outstanding. While my overall experience highlighted areas that need improvement, I feel fortunate to have reached someone as capable and committed as Bruna. Maids.cc is incredibly lucky to have a team member of her caliber. She is a true asset to the company, and her efforts deserve recognition and appreciation. Thank you, Bruna, for turning a frustrating experience into a positive one through your professionalism, kindness, and determination to help.

I used Maids.cc for the first time with their part-time package (4 hours per visit, 4 visits). Booking was very easy through WhatsApp, and they quickly arranged nanny for the next day. The pricing was clear and their responses were always prompt. Nadia was excellent. She handled laundry, meal prep, and bathroom cleaning with minimal instruction and completed everything professionally. She was efficient and left the kitchen clean after meal prep.

I would like to express my sincere appreciation for Becky and the excellent service she has provided. She has been incredibly professional, caring, and attentive with my baby, giving me complete peace of mind. Becky is always polite, clean, organized, and very dedicated to her work. Her patience, kindness, and attention to detail have made a positive difference in our daily routine, and I truly value the care she provides. It is rare to find someone who combines professionalism with genuine compassion, and Becky does exactly that. I am very grateful for her support and would highly recommend her services to other families. Thank you, Becky, for all your hard work and dedication. Your efforts are truly appreciated.

Booked Chef Clara to train my maid and my experience was nothing less than the 5 stars above. She was professional in following the recipe and also providing tips and training to my maid. Didnt make the training overwhelming for my maid as well. I can see shes more confident and self motivated to take on the responsibility.

Chef Clara is very nice super helpful she have been coming multiples times to help and support for cooking, my nanny Melicente has been learning a lot I’ll keep working with her – the food is amazing and super tasty!!!! Thanks Chef Clara for always going above and beyond during trainings and making us delicious dishes.

Chef Clara was absolutely wonderful. She patiently taught my maid how to cook step by step, explaining everything clearly and kindly. Her approach was calm, professional, and very encouraging, which made the learning process comfortable and enjoyable. What I appreciated most was her patience and attention to detail — she didn’t just show recipes, she made sure everything was properly understood, from preparation to presentation. Thanks to her guidance, there has been a noticeable improvement in the quality and confidence in the kitchen. I highly recommend Chef Clara to anyone looking for a skilled, patient, and truly dedicated teacher. 🌟

Today we invited chef Clara again as her skills really helping my nanny to improve in cooking.

It is such a pleasure and a big relief to have the tandem support and precious help from Chef Clara and Trainer Arlene, they are the dream team! And members of the family, now. Thank you so much 😊

Chef Clara from Maids.cc was very helpful and showed thorough knowledge of her work. She trained our hired maid cook in our home kitchen and explained everything clearly and patiently, which made it easy for a beginner to follow. Although the session has only just started today, the food she prepared tasted very good, and we already feel confident in her teaching approach. We look forward to seeing the improvement in our maid’s cooking skills with continued sessions. We highly recommend Chef Clara of Maids.cc for household cooking training.

Our stay at Burj Vista in Downtown Dubai was truly amazing. The unit was very spacious, spotlessly clean, and exactly as described in the listing. The view of the Burj Khalifa and the Dubai Fountain was absolutely stunning and made the whole experience even more special. A special thank you to Mahmud for his exceptional service. He was very accommodating, responsive, and genuinely helpful, making everything smooth and stress-free for us. Overall, the stay was really worth it. I highly recommend this host and property to anyone visiting Dubai, and I would definitely stay here again.

One of our best stays in Dubai. Muhammad Musa was professional, kind, and extremely caring—he even waited late at night to check us in and handled any issue immediately. The property by First Class Property Management was clean, well-organized, and exactly as promised. Truly a first-class, stress-free experience. Highly recommended.

We had a great stay at Binghatti Royal. The apartment was beautiful, brand new, and very clean. Everything was perfectly prepared and we felt very comfortable. Special thanks to Shahmir Ali for the warm welcome. He was professional, friendly, and showed us everything we needed. The check-in process was smooth and easy. Highly recommended!

The apartment we stayed at in Abu Dhabi, Waters Edge was beautiful—clean, modern, and very spacious. The location was perfect, just a 5 minute drive from Yas Mall with great walkable local spots like La Brioche nearby. Service from Muhammad Musa (First Class) was exceptional; he was very professional and helpful. ​A few things to note: The building is in a flight path, so plane noise is noticeable. The gym is ladies-only until 2 PM, which was inconvenient. Also, we were only given one key/card (a digital lock would be better), and there were quite a few small flies around. Would recommended for the location and interior quality!

We stayed at a 2 BHK apartment at Lotus 2, Creek Harbour over an 11 days’ visit. Family of 4. Super happy with the apartment and the facilities. We were hosted by Faisal Khan, who was present to receive us even when we had a late check-in. He ensured the check-in and check-out processes were seamless and was also available on call for any requirement. We had all amenities available at the apartment itself.

First Class have been terrible. Through Airbnb I secured a long term stay in a terrible apartment. Filthy rugs, chairs, broken vacuum, oven didn’t work, mould on walls, ceiling’s disgusting in bathroom. No response for days. Not happy, bad experience. Tired apartment, not up to marketing spin. First Class should not have put this apartment on airbnb in the state it is. No support from airbnb- they waned to charge me for moving out early!

We had a great experience with First Class Property Management, and a big part of that was thanks to Saif, the manager. From the moment we arrived, everything was handled smoothly and professionally. We checked in quite late, but Saif and the team were still there to welcome us and make sure we got settled in without any issues. The location is excellent, and despite arriving during heavy rain and storms, Saif went above and beyond to ensure we were comfortable, safe, and well taken care of throughout our stay. His responsiveness and attention to detail really stood out. Overall, a very positive experience. Saif is professional, reliable, and genuinely cares about guests having a good stay. Highly recommended!

By recycling, we create a healthier planet for ourselves and future generations! Together, let’s turn waste into a valuable resource for a better tomorrow. Thank you to Zeeshan Ali, in super Mario outfit, for being so energetic, polite and friendly. He took all the bags with all smiles! Keep up the positive vibes!!

Recapp is good for anyone looking to simplify their recycling routine. I also love on how the app provides detailed information on what can and cannot be recycled Also thanks to Mr. Miyad for being kind, professional, and always smiling. Keep up the good work Sir. P. S. -i hope in the future we can transfer the points into a cash voucher from selected groceries or supermarkets so it’s easier for us to redeem. Thanks RECAPP.. ❤️❤️❤️👊👊👊💪💪💪⭐⭐⭐⭐

Very good service really, I have using RECAPP since one year, it’s very good to do something positive for sustainability and keep the environment clean. Thanks to Brother Zeeshan Ali always have seen a lovely smile on his face!! Thanks

First time Recapp user here. I would say the process was very smooth and convenient. It was just a few taps on their app, select your date of collection and then, voila, Mr. Luigi of Recapp came to our doorstep. 😄 Many thanks, Zeeshan for the heads up and for those inspiring words that encourages us to contribute and to protect the environment by recycling plastics. We truly appreciate it. 💪🏻

I’ve been using the Recapp app to recycle my water bottles, and it’s been a great experience. The process is simple, convenient, and it feels good to know I’m helping the environment. A big thanks to Zeeshan Ali, who collected the water bottles. He was very helpful and friendly!»

Vihan here!!!! We giving our recycling to RECAPP for more than 30 times, me and my family we believe that our small contribution will a big impact on climate change. Also I teach to my classmates to recycle properly ♻️ Thanks brother Zeeshan for extra effort to collect the bags.

I use RECAPP for more than 2 year, and i believe that my small contribution makes a big impact on climate change, we all need to preserve the nature and save the Mother Earth. Request all Dxb residents that plz do recycle properly with RECAPP as same as like me. Thanks to bro Zeeshan, for giving us service with smile for all the time.

I’m really grateful for all the effort you put into helping me find my first property in Dubai. The whole experience was smooth and stress-free because of your support. Working with you through Homes 4 Life Real Estate was a great experience. From our first conversation, you were very professional and easy to communicate with. You always kept me updated, explained the important details clearly, and made sure everything was handled properly. Your knowledge of the market and honest guidance made the process much easier for me. Thank you for your time, patience, and hard work. I truly appreciate it and wish you continued success ahead.

We recently worked with Hitesh Bharwani from Homes4Life Real Estate, Town Square, and we are extremely grateful for his outstanding support in helping us find the perfect home for our family. From the very first interaction, Hitesh demonstrated remarkable dedication, patience, and commitment. He took the time to understand our requirements thoroughly and ensured every shortlisted option matched our expectations. What truly stood out was Hitesh’s professionalism and his genuine desire to help us settle into a place that truly feels like home. He was always available, guided us through every step, and went the extra mile to make the entire process smooth and stress-free. We highly appreciate his hard work and would gladly recommend Hitesh Bharwani to anyone searching for a reliable and trustworthy real estate agent in the Town Square area. Thank you, Hitesh, for making this journey easy and memorable for us.

We are really happy with Indresh’s help finding our new apartment. He always made sure we got the best conditions for our rental and was available every time we had a question or needed something. It was a pleasure working with him and we totally recommend him!

I’ve worked with agents before and I must say, this was the best experience I’ve had in Dubai do date. I had the pleasure to work with Aman – He was incredibly helpful, easy to reach, attentive and his service was express and top notch! I sincerely recommend this real estate company, and ask for mister Aman to help you out in finding your perfect home!

I had a great experience working with Himani. She was professional, knowledgeable, and incredibly supportive throughout the entire process. Her communication was excellent, and she always made sure I felt informed and confident every step of the way. Himani truly cares about her clients and goes above and beyond to deliver outstanding service. I highly recommend her to anyone looking for a trustworthy and dedicated real estate agent.

A big thank you to Aman Bhojwani and Rizwan Khan for helping me find my home. They were extremely helpful throughout the whole process, explained all the details clearly, and made sure everything was comfortable and suitable for me. They were always responsive, professional, and made the entire experience smooth and stress-free. They also made sure all the maintenance was handled properly before moving in. I truly appreciate their support and highly recommend them to anyone looking for a home.

Nino from home4 life was an excellent agent. She answered all my calls and questions in a timely manner. Was flexible in meeting for viewing. Very personal and thorough approach. Payment process was easy and smooth. I would highly recommend 👌 thank you for helping my the right fit apartment.

I started using this Company for maintenance of AC recently. Where I stay AC’s are at roof top of 4 Unit Duplex flats, 2 ground floor and 2 first floor units. There is no stair to go to roof, only steep service ladder is the way to go, which is difficult for a resident. In this area a lot of people with little or no expertise go on repairing AC’s. Many time they pilferage AC parts from someone’s AC to fix someone else’s AC, which is a known problem. When I told this company of this issue, they came up with a unique solution. They put heavy duty chain with lock around each of my 4 AC units so that one can not open them without key. Their working Team lead by Mr Baldev Singh, Shoeb (he came with the idea) and Nakash did the job nicely and in office Viven Lewis arranged the logistics and the whole thing was done on the same day.

I recently had the pleasure of receiving service from Baldev Singh and Mathi at Budget Homes Fix, and I am extremely impressed with the experience. They carried out a thorough and meticulous AC cleaning, demonstrating a high level of technical skill and attention to detail. Throughout the visit, they were professional, punctual, and respectful, ensuring that the work was completed efficiently and with great care. Their commitment to quality and customer satisfaction was evident in every step of the process. Overall, I am very pleased with the service provided and would recommend Budget Homes Fix team to anyone seeking reliable and well-executed home maintenance services.

I’m very satisfied with the service provided by Firaz and Ajman. They did an excellent job cleaning my air conditioner — it’s now working perfectly and cooling much better than before. There was a lot of dirt and blockage inside, which I didn’t realize until they showed me. They were professional, thorough, and detail-oriented. Even though the job was expected to take about an hour, they stayed nearly two hours to make sure everything was properly cleaned and working efficiently. On top of that, they cleaned up everything after finishing, leaving the place neat and tidy. Highly recommend their service — very responsible and hardworking!

I had a wonderful experience with this home repair company. They truly went the extra mile to resolve our blockage issues and made sure everything was handled perfectly. The AC team was very friendly, professional, and efficient. They didn’t leave any mess behind and ensured everything was clean before leaving. Everyone was professional, but especially Akbar and Naqqash they were absolutely excellent! They were skilled, polite, and handled the work with great care and professionalism. The management team is also very cooperative and understanding. They quickly understood the issue and dispatched the team without any delay. I highly recommend them for all kinds of home repair services. They provide quality work at very affordable prices.

Did multiple jobs around the house with Budget Homefix. Very good work amd reasonable price. Had Mr. Singh & Shaams do very good AC work for me replacing motors and deep cleaning and making sure everything is done and working properly. Also Mr. Arslan And his team fixed multiple leak issues for me and did ceiling access hatches for easy future maintenance work. They also tend to go the extra mile, arrive on time for the job, and clean after they finish.

Arsalan and Shams were able to fix leaking plumbing connected to my washing machine quickly and with an inexpensive solution. The pipes had been leaking for months and I had numerous other people look at it before finding them. Highly recommend.

Great guys, very professional and did a really good job. Shout out to mr Singh and Ankur! Really nice guys – do recommend and will use them again.

It has been an absolute pleasure working with Zabeel Ibrahim! From day one he has been professional, polite, reliable and always willing to help. He made the entire rental process smooth and stress free and whenever I needed assistance he was always available and quick to resolve any issues. If he promises something he always delivers. I was so happy with his service that I rented another apartment through him as well. It’s been a real pleasure working with him and I truly appreciate all his support.

I cannot recommend Anna at Exclusive Links Real Estate highly enough! From the very start, she took the time to truly understand what we were looking for and used that to find us an apartment we never would have discovered on our own — it was entirely her initiative that led us to our dream home. Throughout the entire process, Anna was incredibly supportive, responsive, and patient. No question was too small, and she guided our family every step of the way with professionalism and genuine care. If you’re looking for an agent who truly listens and goes above and beyond, Anna is the one. We are so grateful to have had her by our side!

Working with Candida was a pleasure from start to finish. She was always quick to respond, full of useful advice, and made the entire villa search feel effortless. What stood out most was how genuine she is. Even when our situation changed, she stayed supportive and positive throughout. That kind of honesty and care is rare, and it’s exactly why I’d recommend her to anyone looking for a home in Dubai. Thank you for everything, Candida!

We had such an amazing experience with Ouafa! She has such a calm and pragmatic approach to find what we want. Never throughout the process I felt rushed or pushed — she kept guiding us through everything. She actually found the perfect property for us and kept checking with us if we had any questions through the decision making process. Though I did not end up buying through Ouafa I would recommend her for the area knowledge and for being super patient, and always willing to explain things. If you’re looking to rent or buy in Dubai, she’s the one you want on your side!

Working with Candida Miranda was an absolute pleasure from start to finish. She truly understood what we were looking for and made the entire rental process smooth, efficient, and stress-free. Candida was always responsive, professional, and incredibly patient, taking the time to show us options that perfectly matched our needs. What stood out the most was her attention to detail and her genuine care in helping us find not just any property, but a place that really feels like home. She guided us through every step with transparency and expertise, making sure everything was handled seamlessly. We couldn’t be happier with the outcome and are so grateful for her dedication and support. I highly recommend Candida to anyone looking for a reliable, knowledgeable, and truly committed real estate agent.

I’ve had such a lovely time in this apartment. It feels like home. Everything is nearby. The neighborhood is calm and respectful. Zabeel Ibrahim is the best, he assisted me with everything, even when I thought my questions were stupid, he assisted me without making me less of. This is my first time in Dubai and I couldn’t have asked for a better home away from home. The apartment is big enough for a couple. I could move around with ease.

We had an outstanding experience with Candida and Saleh. They handled everything from start to finish with professionalism, expertise, and genuine care, making the entire process smooth and stress-free. Candida’s knowledge of the Mira community is second to none, and we always felt supported and well advised throughout. We couldn’t be happier with the outcome and would highly recommend Candida to anyone looking for a trusted real estate expert. Thank you both for going above and beyond! 🙏🏻🏡✨

Our first experience with Happy Helpers was truly excellent. We used both childcare and cleaning services, and we were very impressed with the helper. She was kind, attentive, and very professional. She did a great job organizing and cleaning the house — even better than some daytime cleaning services we have used before. This was the first time our son stayed with a babysitter, and he was initially a bit nervous. However, thanks to her warm and reassuring approach, he quickly felt comfortable and had a very enjoyable time. He even said he would be happy to stay again if the same helper comes. The company’s communication was also fast and professional, and the whole process went very smoothly. We will definitely continue using their services and highly recommend them.

Gina is so calm and has such a lovely presence. She is my first nanny ever and she didn’t disappoint. She managed to keep my baby calm during the visit, normally she is fussy and cries alot. I managed to finish work and even color my hair in peace. She is amazing

I decided to have a nanny for my 4-month-old baby so I could go out in the evenings while the baby was asleep, and I’m so glad I chose Happy Helpers. Our nanny, Franiza, was wonderful—kind, helpful, and very professional. She has great knowledge about babies, and I appreciated hearing that she naturally did many of the things I like to do with my own little one. She always responded quickly to my messages and kept me updated every time she fed or cared for the baby, which gave me real peace of mind. She was consistently on time, and it was amazing having the same nanny every night throughout our stay. Happy Helpers as a company was also highly professional, answering all my questions promptly and clearly. Overall, a great experience and highly recommended.

We had a wonderful experience with Happy Helpers in Dubai and cannot recommend the agency highly enough. From the very first contact, the team was professional, responsive, and extremely well organized, making the entire process smooth and stress-free. Happy Helpers carefully matched us with Mrs. Erwina, and she was absolutely exceptional. She is kind, reliable, and highly experienced, and immediately made us feel comfortable leaving our child in her care. Her calm, caring attitude and natural connection with our baby gave us complete peace of mind. The level of service provided by Happy Helpers truly stands out: clear communication, punctuality, and a genuine focus on finding the right person for each family. Thanks to their professionalism and to Erwina’s wonderful support, we were able to fully enjoy our time in Dubai knowing our child was in the best hands. We would wholeheartedly recommend Happy Helpers to any family looking for a trustworthy, high-quality babysitting service in Dubai.

Nanny Review for Ms Hazel We were incredibly fortunate to have Ms Hazel as our nanny during our vacation in Dubai, and I cannot recommend her highly enough. My son is usually quite sensitive and does not easily open up to new people. However, with Ms Hazel, something truly special happened he built a wonderful and trusting bond with her after just one day. Seeing how comfortable, happy, and relaxed he was with her meant the world to me. Ms Hazel is an exceptional person with a warm heart, great patience, and a natural gift for working with children. She is caring, attentive, and genuinely loving, and it shows in the way children respond to her. She made our time in Dubai so much more enjoyable and stress-free, knowing my son was in such safe and caring hands. She is without a doubt the best nanny I have ever met, and we feel incredibly lucky and grateful to have had her. Whenever I am in Dubai, Ms Hazel will be the only nanny I would ever want for my child. I wholeheartedly recommend her to any family she is truly one of a kind.

Very satisfied with Happy Helpers. They did a great job cleaning the villa and did more than expected. Will definitely use them again.

We had a wonderful experience with this babysitting company! Our sitter was incredibly kind to my kids—they instantly felt comfortable with her. Not only did she take great care of them, but she also went above and beyond by tidying up areas of the house without being asked. Her thoughtfulness and attention to detail really stood out. Highly recommend!

I had a great experience with Mr. Sumesh and Ms. Gracy and the Better Homes team at Meraikhi 1. They supported us with a cheque deferment request and handled the process very smoothly and professionally. The team is always approachable, responsive, and open to discussing any concerns. They never respond with a direct «no» and always try their best to find a practical solution. The building is also well maintained and managed efficiently. Overall, I truly appreciate their professional, helpful, and solution-oriented service. Highly recommended.

Mamoun was a pleasure to work with throughout the whole rental process. Always responsive, professional, patient, and genuinely helpful. He made everything much easier and was always available to answer my questions. If one day I decide to buy a property in Dubai, he would definitely be one of the first people I would trust and contact. Highly recommended!

I have been a tenant with Betterhomes for the past 2 years at Al Meraikhi Tower, and overall my experience has been very good. I would especially like to appreciate Sumesh Kasi, the property manager. He has always been very supportive whenever there was any issue, and he handles everything quickly and professionally. His approach towards tenants is very friendly and respectful, which makes a big difference. Honestly, he is a real asset to Betterhomes. Good service and good behaviour like this is not common everywhere. Thank you for the support and keep up the good work.

As a new tenant at Meraikhi Tower, my experience has been excellent so far. The building is well maintained, and the overall management has been very professional. A special mention to Sumesh, the property manager, who is always responsive, listens carefully to residents’ concerns, and genuinely makes an effort to resolve any issues. His support and dedication make living here a much better experience. Highly appreciated! 😊

Marcela was absolutely fantastic from start to finish. She was professional, knowledgeable, and genuinely cared about making the whole process as smooth and stress-free as possible. Her dedication to helping me find the perfect home really stood out — she listened carefully to what I was looking for and went above and beyond to match me with the right property. Communication was excellent throughout, and she was always quick to answer questions and offer honest advice. Marcela handled everything efficiently and with great attention to detail. I couldn’t recommend her more highly to anyone looking for a reliable and dedicated estate agent.

My experience with Betterhomes has been disappointing. The team was very optimistic when forecasting rental expectations and market performance; however, the actual results were significantly different from what was initially communicated. Communication was another challenge. Responses were often delayed, and at times it was difficult to obtain timely updates on important matters. My advice to other property owners is to ensure that every verbal commitment or understanding is documented in writing before signing any agreement. In my experience, some discussions and expectations that were communicated verbally were later interpreted differently. I expected a higher level of professionalism and transparency from a company of this size and reputation.

I would like to sincerely appreciate Manoshi for her continuous support throughout the entire process. She was always quick to respond, patiently listened to all my queries, and followed up consistently until the sale transfer was successfully completed. Her professionalism, dedication, and calm approach made the whole experience smooth and stress-free. One point for improvement would be clearer upfront communication to the buyer that if the seller has an existing mortgage, the transfer process can take additional time. Communicating this early would help buyers plan their finances more effectively. Overall, I truly appreciate Manoshi’s efforts and support, and I would definitely approach her in future and recommend buyers/sellers to approach her for a great experience & smooth transactions.

I would like to give a review to the MAG staff. The employees are very helpful, especially the lobby concierge and all the bellboy team. They always speak politely, greet guests warmly, and provide excellent support. Special thanks to Mr. Anas, Michael, and Kamal for their outstanding service. They are very professional, friendly, and respectful in their work. I am really happy and satisfied with their service. Keep up the great teamwork and hospitality.

Ruby from the Customer Service Collection Department was absolutely wonderful. She was very helpful in resolving my issue, extremely patient throughout the process, and always prompt in her replies. I truly appreciate her professionalism and support. Thank you, Ruby!

I wish i could give this rubbish company a 0 star but i can’t! This rubbish company is currently managing Bloom Tower C in JVC Dubai. Where do you want me to start? They took over last year from an already former garbage company called Kingfield so we were hoping as tower residents to see a better service. ONLY TO BE WORSE than the previous management company. JUST LOOK AT THE ATTACHED PICTURES AND VIDEOS: PLEASE SEE ATTACHED PICS AND VIDEOS 1- Entry barrier NEVER working and constantly creating long queues outside, 2- Elevators are off most of the time and currently ONLY 2 are in service!! imagine 33 floors tower on two elevators only. 3- Garbage everywhere in the parking 4- Water constantly and heavily dripping in parking on our cars, if you just washed your car, good luck! 5- Incompetent staff and security, always unable to help, ETC…. Imagine paying a huge rent only to be surprised with such an extremely poor service. i cant describe how poor the quality of service is in Bloom Tower C PLEASE DO NOT RENT OR BUY IN BLOOM TOWERS!

Very unprofessional experience with Asteco. Our resale transaction is extremely urgent. We completed all payments and submitted every required document, yet we had to continuously chase the team for updates. After multiple follow-ups, Asteco finally sent the NOC — but forgot to sign it. Because of this mistake, the developer rejected the document and our deal is now delayed again. We have been requesting the signed NOC for days with almost no proper response. This level of service creates unnecessary stress for clients and affects important property transactions.

There is no development in our building since they started managing the building 1. Gym without wipes or sanitizers 2. Gym machines are not well maintained 3. Common areas including kids play area – swimming pool – sauna with zero changes or rectifications. 4. Total ignorance of owners complaints. 5. Parking always dusty and dirty with no cleaning or floor changing regardless the numerous requests to change the flooring to epoxy floor instead of outdated asphalt.

Terrible management. They do absolutely nothing to improve their buildings.Stay away from Their buildings Children are running around all day screaming as if they’re being tortured, breaking and throwing objects, and showing complete disrespect when asked to stop. They even come under balconies and scream even louder on purpose.We are being bullied DAILY by children due to lack of education of their families. We have filled a complaint with Dubai municipality few days ago against the management cause they don’t help and this is our home and we should be at peace not in anxiety whether the kids will be tired so we can also rest . There is no consideration whatsoever for residents whether you dealing with serious health issues, have babies, or simply want to rest in your own home. in fact, it seems the management is being controlled by 2-3 villa owners with kids and they completely ignore the rest of the residents . The situation only keeps getting worse. Do not rent in their buildings

Asteco Facilities Management has been one of the worst FM teams I’ve experienced. At JVC – Diamond Views 1, basic issues have been ignored for 5–6 months. The AC in the common areas has been broken for months with no proper fix. The automatic exit gate pole has been damaged and left unrepaired, causing daily inconvenience. On top of that, the swimming pool chiller has been broken for over two months, making the pool unusably cold. These are not minor issues — they affect daily living and safety. The lack of urgency, follow-up, and accountability shows extremely poor facilities management. For a community that pays service charges, this level of negligence is unacceptable.